The idea is pretty straight forward. Once you place an order via our website we receive an automated alert. The order is then added to our driver’s schedule. The driver then prints off the schedule and sets off on his ‘round’. At each pre-arranged drop off point he will pick up items that have been ordered and drop off freshly cleaned garments.
Any orders received after the driver has left for his round will be received automatically by text message. Thus ensuring that we can provide a completely up to date and reliable delivery and collection service.
At this point all items are checked. This involves ensuring that the orders are complete and any special instructions are followed.
All items are hand finished which means that they are ‘touched up’ to iron out ruffles and creases.
We also spot all items which come in. That means we find the stains you have told us about and treat each one with weird and wonderful treatments as necessary. With all the many different fabrics, dyes and stains that we come across, we need someone with Kiran’s experience and skill to remove the stain without harming the material or dyes.
